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How long does delivery take?
Delivery time depends on stocking, and how busy our warehouse
is. We can normally get most products delivered to you within
several days but ask that you allow up to 28 days for delivery
at busy times. If we completely run out of something that we
can't get hold of for you in a reasonable amount of time, we
will let you know ASAP so you can decide what to do.
What is your returns policy?
We like to keep things nice and simple. E-mail
us to inform us of your problem, if you need to return your item
we will provide you with a returns address and confirmation that
we will be expecting the item back. We then will replace or
refund your unit as required.
In terms of time periods in which we can accept refunds:
You can return any item, for whatever reason, within 7 days of
receipt of the goods. After this time, you are deemed to have
accepted the goods for the purpose they were bought.
Within 30 days, you can return the item to us
if an item develops any problems for a refund or replacement as
desired.
After this period you will be reliant on the
manufacturer's warranty. To find further information on this,
please check the documentation that came with your product.
How do I buy from you?
You can buy from us in two ways - via our web
site or printing off the the shopping cart screen with your
desired contents and writing out a cheque for the required
amount. At this time we can only accept credit cards via the web
site. You can not ring us with your card details. If you are in
doubt, please e-mail us in the contact section.
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